Privacy Policy

How Gtransact collects, uses, and protects your information.

App name: Gtransact

Package: com.gtransact.app

Last updated: April 24, 2026

This Privacy Policy explains how Gtransact ("we", "our", or "us") collects, uses, and protects your information when you use the Gtransact Android application.

1. Information We Collect

a) Account Information

When you sign in with Google, we collect your Google account email address to identify your account and link your subscription.

b) Subscription Information

When you purchase a subscription through Google Play, we receive your purchase token and order ID from Google Play to activate your account. We do not store full payment card details.

c) Business Registration Information

We only store your business registration data in our database — your store name, owner name, registered Main Phone GCash number, email, and subscription plan. This is the only GCash-related information we hold on our servers. Additional GCash receiver accounts you add (reader phones, iPhone numbers, labels, balances) are stored only in your own Google Sheet and never sent to us.

d) GCash Notification Content (Notification Listener)

If you use the GCash Reader Phone feature, the app uses Android's NotificationListenerService to read incoming notifications from the GCash app (com.globe.gcash.android) on your device.

e) Transaction Records

Transaction data you manually enter (amount, reference number, customer info, photos) is stored in your account to provide transaction history and reports.

f) Device Information

We store a device identifier and phone label to associate GCash Reader Phones with your store account.

2. How We Use Your Information

3. Data Storage

Your data is stored in the following services:

4. Data Sharing

We do not sell your personal information. We share data only as necessary to operate the service:

5. Notification Listener Justification

The NotificationListenerService permission is used exclusively to:

  1. Read GCash payment received notifications on designated GCash Reader Phones
  2. Extract the payment amount and sender details
  3. Automatically log this to the store owner's Google Sheet

This feature replaces the need to manually enter each payment, reducing errors for high-volume GCash merchants. The service runs only on phones the store owner designates as GCash Reader Phones by scanning a QR code.

6. Data Retention

We retain your account data while your subscription is active and for 90 days after expiry. You may request deletion at any time using the contact form below. Notification data in your Google Sheet is yours — you control its retention directly in Google Drive.

7. Children's Privacy

Gtransact is intended for business use by adults (18+). We do not knowingly collect information from children.

8. Security

All data is transmitted over HTTPS. We use industry-standard security practices for data storage. However, no system is 100% secure — please protect your Google account credentials.

9. Your Rights

You may request to access, correct, or delete your personal data by submitting the contact form below. You may also disconnect GCash Reader Phones at any time from within the app.

Contact us

Have a privacy question or data request? Send us a message and we'll reply within 2 business days.