Request account and data deletion

We're sorry to see you go. Submit the form below and our team will permanently delete your account and associated data within 7 business days.

What will be deleted

Here's exactly what we'll remove from our systems once your request is approved.

👤

Account & login

Your user profile, Google sign-in link, and access to the service will be permanently removed.

🎁

Referral data

All pending and earned referral records, wallet balance, and payout history associated with your account.

⚙️

App metadata

Any configuration, preferences, GCash reader phone registrations, and settings stored on our servers.

💳

Subscription records

Your subscription status, Google Play purchase tokens, and billing history linked to this account.

Google Drive data: Your transaction history is stored in your personal Google Drive in a file named "Gtransact Transactions". Because this data is under your own Google account's control, we recommend you manually delete that spreadsheet from your Drive if you wish to remove it entirely.
Automatic 90-day cleanup: For your security, all user data is automatically purged from our systems within 90 days after a subscription has expired — even if no manual deletion request is made.

Deletion request

Submit the form below and we'll process your request within 7 business days.

✓ Your request has been received. Our team will process it within 7 business days.
Requests are typically processed within 7 business days. For urgent concerns, use the contact form on our Privacy Policy page.